Consumer Alert: Pirates May Require Blu-ray Disc Player Firmware Update

If you have purchased the Blu-ray Discs of Pirates of the Caribbean: Curse of the Black Pearl and Dead Man's Chest, you may think the discs are defective if they don't play on your Blu-ray Disc player. However, this is probably not the case.

Due to the inclusion of several features that require updated BD Java compatibility, it is possible the you may simply need to update your Blu-ray Disc player's Firmware. This can be done by either downloading the proper update via the internet and burning it onto a disc, or, having the firmware update mailed to you on CD or DVD.

The Blu-ray Disc players that seem to be most affected are the Samsung BD-P1000, the Philips BDP9000, and the Sony BDP-S1, however, other players may also be affected. The discs seem to work fine on the LG BH100 Blu-ray/HD-DVD combo player.

To download or order the latest firmware update (ver 1.1) from Samsung, go to their Update Page.

To download the latest firmware update from Philips, go to the BDP9000 Customer Support Page.

To download the lastest firmware update (ver 1.6) for the Sony BDP-S1 go to the Sony Service and Support page and click on Drivers/Software and follow the instructions. If you prefer to have the Firmware Update mailed to you on disc, then call Sony Customer Support at: 1-800-909-7669 with the model number and mailing address.

If you own a different brand or model Blu-ray Disc player and are having trouble playing either Pirates Blu-ray Disc, check online customer support for your player for any applicable updates.

BD-P1000 Photo on Left (c) Samsung USA - BDP-S1 Photo on Right (c) Sony Corporation